{"id":166,"date":"2019-09-11T09:52:27","date_gmt":"2019-09-11T07:52:27","guid":{"rendered":"https:\/\/www.elorn-busetcars.fr\/?page_id=81"},"modified":"2024-04-12T15:26:38","modified_gmt":"2024-04-12T13:26:38","slug":"nos-engagements","status":"publish","type":"page","link":"https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars\/nos-engagements","title":{"rendered":"Nos engagements"},"content":{"rendered":"\n<p><a href=\"https:\/\/www.kreisker-busetcars.fr\/\">Kreisker bus et cars<\/a>\u00a0s\u2019engage en faveur d\u2019une mobilit\u00e9 innovante au service du voyageur\u00a0et dans une d\u00e9marche environnementale. Nous appliquons la\u00a0<strong>charte Engagement CO2<\/strong>\u00a0du Grenelle de l\u2019environnement. Nous sommes certifi\u00e9s \u00ab\u00a0<a href=\"https:\/\/reunir.org\/\">R\u00e9unir<\/a>\u00a0\u00bb\u00a0, cela garantit aux voyageurs empruntant nos transports le respect de 17 engagements.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"384\" src=\"https:\/\/www.kreisker-busetcars.fr\/wp-content\/uploads\/sites\/5\/2024\/04\/engagements-afnor-certification-reunir-le-reso-1024x1020-1.jpg\" alt=\"D\u00e9marche environnementale engagement qualit\u00e9 de services R\u00e9unir\" class=\"wp-image-1845\" srcset=\"https:\/\/www.kreisker-busetcars.fr\/wp-content\/uploads\/sites\/5\/2024\/04\/engagements-afnor-certification-reunir-le-reso-1024x1020-1.jpg 1024w, https:\/\/www.kreisker-busetcars.fr\/wp-content\/uploads\/sites\/5\/2024\/04\/engagements-afnor-certification-reunir-le-reso-1024x1020-1-300x113.jpg 300w, https:\/\/www.kreisker-busetcars.fr\/wp-content\/uploads\/sites\/5\/2024\/04\/engagements-afnor-certification-reunir-le-reso-1024x1020-1-768x288.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol start=\"1\">\n<li><strong>Une<\/strong>&nbsp;<strong>signal\u00e9tique fixe<\/strong>. Nous affichons aux arr\u00eats l\u2019information des passagers.<\/li>\n\n\n\n<li><strong>La signal\u00e9tique embarqu\u00e9e<\/strong>&nbsp;: L\u2019information est pr\u00e9sente pour chaque parcours \u00e0 l\u2019avant et \u00e0 l\u2019int\u00e9rieur du v\u00e9hicule.<\/li>\n\n\n\n<li><strong>Documents d\u2019informations<\/strong>&nbsp;: nous informons les passagers sur les horaires et les tarifs des services.<\/li>\n\n\n\n<li><strong>R\u00e9union d\u2019information annuelle<\/strong>&nbsp;: Nous rencontrons l\u2019Autorit\u00e9 Organisatrice au minimum une fois par an.&nbsp;<\/li>\n\n\n\n<li><strong>Fiabilit\u00e9&nbsp;<\/strong>: nos conducteurs de cars respectent les horaires d\u00e9finis, sauf al\u00e9as justifi\u00e9s de la circulation ou en cas de force majeure.<\/li>\n\n\n\n<li><strong>Respect de l\u2019itin\u00e9raire<\/strong>&nbsp;: Le v\u00e9hicule dessert l\u2019ensemble des points d\u2019arr\u00eats d\u00e9finis.&nbsp;<\/li>\n\n\n\n<li><strong>Attitude&nbsp;<\/strong>: Le personnel est courtois, aimable et disponible.<\/li>\n\n\n\n<li><strong>Accueil physique<\/strong>&nbsp;: Nous disposons d\u2019espaces d\u2019accueil et d\u2019attente propres et confortables \u00e0 disposition des clients.<\/li>\n\n\n\n<li><strong>Accueil t\u00e9l\u00e9phonique<\/strong>&nbsp;: Le personnel d\u2019accueil minimise les d\u00e9lais d\u2019attente lors de la r\u00e9ception de l\u2019appel.<\/li>\n\n\n\n<li><strong>Tenue&nbsp;<\/strong>: Le personnel de conduite et d\u2019accueil porte une tenue propre et correcte.<\/li>\n\n\n\n<li><strong>Objets trouv\u00e9s<\/strong>&nbsp;: Les objets trouv\u00e9s dans les v\u00e9hicules sont r\u00e9cup\u00e9rables.<\/li>\n\n\n\n<li><strong>Ecoute des clients&nbsp;<\/strong>: nous prenons en compte toutes les r\u00e9clamations et les suggestions clients.<\/li>\n\n\n\n<li><strong>Propret\u00e9 des v\u00e9hicules<\/strong>&nbsp;: Nos conducteurs veillent \u00e0 la propret\u00e9 des v\u00e9hicules.<\/li>\n\n\n\n<li><strong>Confort des passagers<\/strong>&nbsp;: Le voyage s\u2019effectue dans des conditions de confort optimales.&nbsp;<\/li>\n\n\n\n<li><strong>Formation&nbsp;<\/strong>: le r\u00e9seau Oc\u00e9lorn forme le personnel roulant dans son domaine de responsabilit\u00e9 afin de garantir aux clients professionnalisme, qualit\u00e9 et s\u00e9curit\u00e9 de service.&nbsp;<\/li>\n\n\n\n<li><strong>Entretien du mat\u00e9riel<\/strong>&nbsp;: notre p\u00f4le m\u00e9canique r\u00e9alise la maintenance des v\u00e9hicules et l\u2019entretien des v\u00e9hicules pour pr\u00e9venir des incidences techniques.<\/li>\n\n\n\n<li><strong>S\u00e9curit\u00e9&nbsp;<\/strong>: Les conducteurs veillent au respect des r\u00e8gles de conduite.<\/li>\n<\/ol>\n\n\n\n<p>Un organisme ind\u00e9pendant contr\u00f4le la qualit\u00e9 de services chaque ann\u00e9e.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kreisker bus et cars\u00a0s\u2019engage en faveur d\u2019une mobilit\u00e9 innovante au service du voyageur\u00a0et dans une d\u00e9marche environnementale. Nous appliquons la\u00a0charte [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":621,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Nos engagements qualit\u00e9 &amp; services - Kreisker bus &amp; cars<\/title>\n<meta name=\"description\" content=\"Kreisker bus &amp; cars r\u00e9unit 17 engagements de services et de qualit\u00e9 aux voyageurs, notre entreprise est certifi\u00e9e R\u00e9unir\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars\/nos-engagements\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nos engagements qualit\u00e9 &amp; services - Kreisker bus &amp; cars\" \/>\n<meta property=\"og:description\" content=\"Kreisker bus &amp; cars r\u00e9unit 17 engagements de services et de qualit\u00e9 aux voyageurs, notre entreprise est certifi\u00e9e R\u00e9unir\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars\/nos-engagements\" \/>\n<meta property=\"og:site_name\" content=\"Kreisker bus &amp; cars\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-12T13:26:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.kreisker-busetcars.fr\/wp-content\/uploads\/sites\/5\/2024\/04\/engagements-afnor-certification-reunir-le-reso-1024x1020-1.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars\/nos-engagements\",\"url\":\"https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars\/nos-engagements\",\"name\":\"Nos engagements qualit\u00e9 & services - Kreisker bus &amp; cars\",\"isPartOf\":{\"@id\":\"https:\/\/www.kreisker-busetcars.fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars\/nos-engagements#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars\/nos-engagements#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.kreisker-busetcars.fr\/wp-content\/uploads\/sites\/5\/2024\/04\/engagements-afnor-certification-reunir-le-reso-1024x1020-1.jpg\",\"datePublished\":\"2019-09-11T07:52:27+00:00\",\"dateModified\":\"2024-04-12T13:26:38+00:00\",\"description\":\"Kreisker bus & cars r\u00e9unit 17 engagements de services et de qualit\u00e9 aux voyageurs, notre entreprise est certifi\u00e9e R\u00e9unir\",\"breadcrumb\":{\"@id\":\"https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars\/nos-engagements#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars\/nos-engagements\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars\/nos-engagements#primaryimage\",\"url\":\"https:\/\/www.kreisker-busetcars.fr\/wp-content\/uploads\/sites\/5\/2024\/04\/engagements-afnor-certification-reunir-le-reso-1024x1020-1.jpg\",\"contentUrl\":\"https:\/\/www.kreisker-busetcars.fr\/wp-content\/uploads\/sites\/5\/2024\/04\/engagements-afnor-certification-reunir-le-reso-1024x1020-1.jpg\",\"width\":1024,\"height\":384},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars\/nos-engagements#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.kreisker-busetcars.fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"entreprise de transport, Kreisker bus et cars\",\"item\":\"https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Nos engagements\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.kreisker-busetcars.fr\/#website\",\"url\":\"https:\/\/www.kreisker-busetcars.fr\/\",\"name\":\"Kreisker bus & cars\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.kreisker-busetcars.fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.kreisker-busetcars.fr\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.kreisker-busetcars.fr\/#organization\",\"name\":\"Kreisker bus & cars\",\"url\":\"https:\/\/www.kreisker-busetcars.fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.kreisker-busetcars.fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.kreisker-busetcars.fr\/wp-content\/uploads\/sites\/5\/2020\/07\/logo-kreisker-bus-cars.svg\",\"contentUrl\":\"https:\/\/www.kreisker-busetcars.fr\/wp-content\/uploads\/sites\/5\/2020\/07\/logo-kreisker-bus-cars.svg\",\"width\":1,\"height\":1,\"caption\":\"Kreisker bus & cars\"},\"image\":{\"@id\":\"https:\/\/www.kreisker-busetcars.fr\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Nos engagements qualit\u00e9 & services - Kreisker bus &amp; cars","description":"Kreisker bus & cars r\u00e9unit 17 engagements de services et de qualit\u00e9 aux voyageurs, notre entreprise est certifi\u00e9e R\u00e9unir","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars\/nos-engagements","og_locale":"fr_FR","og_type":"article","og_title":"Nos engagements qualit\u00e9 & services - Kreisker bus &amp; cars","og_description":"Kreisker bus & cars r\u00e9unit 17 engagements de services et de qualit\u00e9 aux voyageurs, notre entreprise est certifi\u00e9e R\u00e9unir","og_url":"https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars\/nos-engagements","og_site_name":"Kreisker bus &amp; cars","article_modified_time":"2024-04-12T13:26:38+00:00","og_image":[{"url":"https:\/\/www.kreisker-busetcars.fr\/wp-content\/uploads\/sites\/5\/2024\/04\/engagements-afnor-certification-reunir-le-reso-1024x1020-1.jpg"}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars\/nos-engagements","url":"https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars\/nos-engagements","name":"Nos engagements qualit\u00e9 & services - Kreisker bus &amp; cars","isPartOf":{"@id":"https:\/\/www.kreisker-busetcars.fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars\/nos-engagements#primaryimage"},"image":{"@id":"https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars\/nos-engagements#primaryimage"},"thumbnailUrl":"https:\/\/www.kreisker-busetcars.fr\/wp-content\/uploads\/sites\/5\/2024\/04\/engagements-afnor-certification-reunir-le-reso-1024x1020-1.jpg","datePublished":"2019-09-11T07:52:27+00:00","dateModified":"2024-04-12T13:26:38+00:00","description":"Kreisker bus & cars r\u00e9unit 17 engagements de services et de qualit\u00e9 aux voyageurs, notre entreprise est certifi\u00e9e R\u00e9unir","breadcrumb":{"@id":"https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars\/nos-engagements#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars\/nos-engagements"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars\/nos-engagements#primaryimage","url":"https:\/\/www.kreisker-busetcars.fr\/wp-content\/uploads\/sites\/5\/2024\/04\/engagements-afnor-certification-reunir-le-reso-1024x1020-1.jpg","contentUrl":"https:\/\/www.kreisker-busetcars.fr\/wp-content\/uploads\/sites\/5\/2024\/04\/engagements-afnor-certification-reunir-le-reso-1024x1020-1.jpg","width":1024,"height":384},{"@type":"BreadcrumbList","@id":"https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars\/nos-engagements#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.kreisker-busetcars.fr\/"},{"@type":"ListItem","position":2,"name":"entreprise de transport, Kreisker bus et cars","item":"https:\/\/www.kreisker-busetcars.fr\/entreprise-de-transport-kreisker-bus-et-cars"},{"@type":"ListItem","position":3,"name":"Nos engagements"}]},{"@type":"WebSite","@id":"https:\/\/www.kreisker-busetcars.fr\/#website","url":"https:\/\/www.kreisker-busetcars.fr\/","name":"Kreisker bus & cars","description":"","publisher":{"@id":"https:\/\/www.kreisker-busetcars.fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.kreisker-busetcars.fr\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.kreisker-busetcars.fr\/#organization","name":"Kreisker bus & cars","url":"https:\/\/www.kreisker-busetcars.fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.kreisker-busetcars.fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.kreisker-busetcars.fr\/wp-content\/uploads\/sites\/5\/2020\/07\/logo-kreisker-bus-cars.svg","contentUrl":"https:\/\/www.kreisker-busetcars.fr\/wp-content\/uploads\/sites\/5\/2020\/07\/logo-kreisker-bus-cars.svg","width":1,"height":1,"caption":"Kreisker bus & cars"},"image":{"@id":"https:\/\/www.kreisker-busetcars.fr\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.kreisker-busetcars.fr\/wp-json\/wp\/v2\/pages\/166"}],"collection":[{"href":"https:\/\/www.kreisker-busetcars.fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kreisker-busetcars.fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kreisker-busetcars.fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kreisker-busetcars.fr\/wp-json\/wp\/v2\/comments?post=166"}],"version-history":[{"count":5,"href":"https:\/\/www.kreisker-busetcars.fr\/wp-json\/wp\/v2\/pages\/166\/revisions"}],"predecessor-version":[{"id":1846,"href":"https:\/\/www.kreisker-busetcars.fr\/wp-json\/wp\/v2\/pages\/166\/revisions\/1846"}],"up":[{"embeddable":true,"href":"https:\/\/www.kreisker-busetcars.fr\/wp-json\/wp\/v2\/pages\/621"}],"wp:attachment":[{"href":"https:\/\/www.kreisker-busetcars.fr\/wp-json\/wp\/v2\/media?parent=166"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}